Extend Your Engagement with Ongoing Support
Continue the relationship after an assessment with an Annual Support Agreement that provides guidance, ongoing support, and outstanding customer care as a member of your project team. Your dedicated Customer Advocate Team includes an experienced, credentialed Customer Relationship Manager (CRM) and Security Advisor (SA) backed by an array of compliance and offensive security experts.
Why Choose CampusGuard for Your Support Services?
Our team is available to enhance the partnership, which starts from the moment you engage with CampusGuard and continues as your environments and processes continue to evolve.
Ease of Use
Simply contact your dedicated Customer Advocate Team, whether you encounter an issue, need advice on responding to cybersecurity or compliance challenges, require support using our Compliance Portal, request project management, need to schedule additional assessments, or simply want to add training courses. It's that easy!
Stay Informed
We keep your organization up-to-date on cybersecurity trends, the latest news from regulatory agencies, and information about new threats that have been identified.
Get Fixed Pricing
Annual Support is available at a set annual fixed price. That's right—we offer budget-friendly, fixed pricing options to meet all your cybersecurity and compliance needs.
Serving As Your Trusted Partner
Our team will consult with you when they have questions, provide guidance regarding the intent of compliance controls, and offer advice for remediating any flaws or weaknesses in your cybersecurity program.
Take the next step toward achieving your organization’s cybersecurity and compliance goals.
Benefits of Support Services
Support Services from CampusGuard provides your organization with the additional guidance and resources needed to manage the complex compliance requirements applicable to your operations.
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Existing partnership
Since we've already engaged with you, we are familiar with your needs and operational process to help you further achieve your goals. -
Increased productivity
Our ongoing support means your organization is backed by CampusGuard's team, allowing you to become more engaged, focused, and productive in meeting your objectives. -
Improved operational efficiency
Support services resources help to streamline your operations and processes—increasing overall efficiency. -
Enhanced learning
Our dedicated team keeps you informed of new compliance requirements, cyber threats, trends, and relevant news to keep you up to date.
Premier Partner Services—Get the Extra Resources You Need
If your organization struggles with available resources to provide the project management, remediation, and other necessary services to achieve your objectives, CampusGuard’s Premier Partner Services program is ideal for you. Our comprehensive support program enables us to partner with you to help you achieve your specific cybersecurity and compliance goals.
Each unique initiative incorporates a series of discussions to understand your needs, the scope of work (SOW), and the respective responsibilities of each role. Services typically include a combination of off-site and on-site support and project management, with clearly-defined expectations for all parties. With a signed agreement and SOW, the project commences, following the development of a detailed project plan that identifies the assignments and deliverable dates.
“CampusGuard provides outstanding support during their annual visits by getting under the hood with each of our merchant locations and providing easy to understand guidance and preventative measures we can realistically deploy to keep our customer transactions secure. The team also helps to keep our PCI compliance efforts on track throughout the year with annual training, self-assessment questionnaires, vulnerability scanning, and support with third-party oversight.”
Become Empowered with Our Dedicated Team
Ongoing support from CampusGuard serves as a strategic approach in helping your organization maintain compliance and continue strengthening your IT security programs.
Reed College Realizes PCI DSS Compliance Across Departments
Discover how CampusGuard has engaged with Reed College to successfully attest full compliance with the PCI DSS.
View the Case Study about the Reed College Realizes PCI DSS Compliance Across Departments